Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 1–3 business days after payment is confirmed.
Please note that processing time includes order verification, quality checks, and packaging before shipment.
During high-volume periods, processing times may be slightly delayed. If we experience a significant delay with your order, we’ll contact you by email.
Shipping Times & Delivery Estimates
We work with international fulfillment partners to offer competitive pricing and worldwide shipping.
Estimated delivery times (after processing):
• United States: 7–15 business days
• Canada: 8–18 business days
• United Kingdom: 7–15 business days
• Australia: 8–18 business days
• Europe: 8–20 business days
• Rest of World: 10–25 business days
Delivery times are estimates and may vary due to customs clearance, carrier delays, or local postal services.
Tracking Information
Once your order ships, you will receive a shipping confirmation email with a tracking number.
Tracking updates may take 2–5 business days to appear after shipment, depending on the carrier.
If you haven’t received tracking information within 7 business days after placing your order, please contact us.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes depending on your country’s regulations.
These charges are not included in the product price or shipping cost and are the responsibility of the customer.
Incorrect Address or Failed Delivery
Please make sure your shipping address is correct before completing your purchase.
We are not responsible for:
• Orders delivered to an incorrect address provided by the customer
• Failed deliveries due to unavailable recipients
• Packages returned due to address errors
If a package is returned to us, reshipping fees may apply.
Lost or Delayed Packages
If your order appears to be lost or significantly delayed beyond the estimated delivery window, please contact us. We’ll work with our shipping partners to resolve the issue as quickly as possible.
We don’t ghost customers. If something’s wrong, we’ll help.